1. Acceptance
(a)!This Agreement is between KALE 96 (ABN 82 967 140 124)
(we, our or us) and you, the company, entity, or individual who is
purchasing any Products, Services or Goods (Goods) from us
through our website located at mwmxcoaching.com.au (Store) or on
our mobile application.
(b)!By purchasing the Goods or Services from us, or proceeding
with any quote issued you agree:
(1)!that you have reviewed and accept these Terms and Conditions
for the Sale of the Goods (Terms); and
(2)!that you have the legal capacity to enter into a legally binding
agreement with us;
(c)!You must not place an order for Goods, Services or approve any
quotes issued unless you are at least 18 years old
2. Account Holders
(a)!You may be eligible to create an account in order to purchase
Goods or Services from us (Account), which allows you to pay your
invoices on a monthly basis. You may purchase Goods or Services
from us with, or without, an account.
(b)!When you make create an account and/or make a purchase,
you may be asked to provide us with basic Account information
such as your name, shipping address, billing address and payment
details.
(c)!You must ensure that any information that you give us when you
create an Account with us, including any personal information, is
accurate and up-to-date. All personal information that you give to us
will be used to manage your Account and will be treated in
accordance with applicable law.
(d)!You are liable for all activity under your Account, including all
purchases made using your Account details.
(e)!You may be required to complete a assessment questionnaire.
3. Orders
(a)!You may order Goods or Services from us through our Store, or
as set out on the Site (Order). Any Order placed by you is an offer
to purchase the Goods or Services for the price notified (including
the delivery and other applicable charges and taxes) at the time you
place your Order.
(b)!We may, at our absolute discretion, accept or reject an Order.
We will endeavour to notify you of a rejection at the time of the
Order or within a reasonable time thereafter.
(c)!Each Order that we accept results in a separate binding
agreement between you and us for the supply of Goods or Services
in accordance with the Terms.
(d)!It is your responsibility to check the Order details and confirm
the accuracy of all aspects of the Order, including the description of
the Goods or Services set out in the Order, the pricing, and your
contact details before you submit your Order to us.
(e)!When your Order has been confirmed, we will provide you with
an Order confirmation, which may include an order number, an
order ID, the delivery and billing addresses and a description of
what was ordered.
(f)!If you cancel your Order after we have accepted the Order, you
will be liable for any costs that we have incurred, or that we cannot
recover, as a result of that cancellation.
4. Price and payments
(a)!You must pay us the purchase price of the Goods or Services
that you order, plus any Australian GST and applicable delivery
costs as advised by us (the Price) in accordance with this clause.
All amounts are stated in Australian dollars and are inclusive of
Australian GST (where applicable). We display delivery costs
separately from the price of the Goods.
(b)!If you do not have an Account with us, you must pay the Price,
upfront at the time of purchase or on completion of services
rendered, including where the Goods or Services are the subject of
an Order placed with"
us. Only once the Price has been paid in full will we provide you
with the Goods or Services, or will we submit your Order to our
suppliers.
(c)!If you have an Account with us, we will send you a monthly
statement"
at the end of each month, in respect of Goods purchased or
Services rendered during that month. You agree to pay the monthly
statement as per the times, and using the payment method,
stipulated in the monthly statement or invoice.
(d)!If you fail to pay your invoice in accordance with clause 4(c), we
may
suspend your Account and the provision of any Goods or Services
under it until we receive payment. If you dispute an invoice, or any
part of the invoice, you must notify us of your dispute in writing
within 7 days of the date of our invoice, setting out full details of
your dispute, and you must pay any undisputed portion of the
invoice as set out in clause 4(c).
(e)!If full payment has not been made against an invoice as set out
in the Terms, we may (at our absolute discretion) immediately cease
supplying Goods or Services to you and/or charge you interest on
the outstanding payment at a rate equal to the Reserve Bank of
Australia’s cash rate, from time to time, plus 5% per annum,
calculated daily and compounding monthly.
(f)!You must not pay, or attempt to pay, the Price by fraudulent or
unlawful means. In the absence of fraud or mistake, all payments
made are final. If you make a payment by debit card or credit card,
you warrant that"
the information you provide to us is true and complete, that you are
authorised to use the debit card or credit card to make the payment,
that your payment will be honoured by your card issuer, and that
you will maintain sufficient funds in your account to cover the Price.
(g)!Where you have selected a Monthly Service Plan, you must pay
the Service Plan Fee each month via direct debit from a credit card
or bank account. The direct debit arrangement is subject to
additional terms and conditions from our third-party provider, as set
out on the website (Store)
(h)!Should:
(1)!You fail to pay any amount when it is due and owing.
(2)!You default in the performance of your obligations under these
terms and conditions.
(3)!You, if an individual, commit an act of bankruptcy. Or, if you are
a corporation, becomes subject to external administration or passes
a resolution to wind up. Then;
(4)!In addition to any other rights we have, you shall be in breach of
these terms and conditions, and we shall be entitled to treat the
whole of the scope of works repudiated. We may refuse to supply
any of"
the services to you. We may elect to seek relief through the courts"
or through a third-party debt recovery service to recover the money,
plus interest and additional costs in accordance with the terms and
conditions. You shall pay all our collection costs, including solicitor
fees, interest, third party expenses and related costs for outstanding
amounts. We will be immediately entitled to, without liability,
terminate or suspend the provision of future services, in accordance
with these terms and conditions, in the event of default.
5. Availability and cancellation
(a)!All Goods and Orders are subject to availability. We do our best
to keep products in stock and use reasonable endeavours to source
any Orders from our third-party suppliers.
(b)!We reserve the right to cancel, at any time before delivery and
for whatever reason, an Order that we have previously accepted,
including where there is a considerable delay in dispatching your
Order, or for any reason we cannot supply the Goods in your Order
(for example for an event beyond our reasonable control). We will
contact you using the details you provided when you placed your
Order. You may choose to receive a refund or a store credit or to
place your Order on backorder. If you choose a refund or store
credit, any delivery costs you have paid for the Goods will be
refunded to you. If you choose to place your Order on backorder,
we will contact you to arrange delivery or collection once the Goods
are available.
6. Delivery, collection, title and risk
(a)!Where you request delivery of any Goods, we will deliver the
Goods, either ourselves or through our third-party delivery partners,
to the delivery address you provide when placing your Order.
(b)!Delivery costs will be advised by us when you place your Order
and/or included in any applicable quotes.
(c)!You acknowledge and accept that any date/time notified by us,
or"
our delivery partners, for the delivery of the Goods is an estimate
only. Delivery of the goods may be subject to, or impacted by, third
party providers, including but not limited to our delivery partners and
the supplier of the Goods ordered. We accept no liability for any
loss, damage or claim made in respect of a delay in the delivery of
any Goods which is beyond our reasonable control.
(d)!If you need to change the delivery date or delivery address,
please notify us immediately in writing.
(e)!We may, at our sole discretion, required you to sign for any
Goods which are delivered. If we require such signature, and
neither you nor your authorised representative is at the delivery
address to accept delivery, we may either leave the goods as the
delivery address or return the Goods to our Store, and you will need
to collect the Goods from our Store, or pay for redelivery of the
Goods.
(f)!You must ensure that clear, safe access is provided at the
delivery address for the Goods, which is free from harm or risk to
safety when the Goods are delivered either by us, or our delivery
partner. If the party delivering the Goods deems it to be unsafe to
deliver the Goods, they may, at their sole discretion, decline to
deliver the Goods at that time, and you will need to pay for the
redelivery of the Goods when the delivery address has been made
safe.
(g)!Title to the Goods will remain with us or our supplier until you
have paid us the Price in full in accordance with the Terms. Until title
passes, you must not do anything which seeks to create an
encumbrance, lien, charge or other interest in or over the Goods.
(h)!Risk in the Goods will pass to you immediately upon delivery of
the Goods to the delivery address. Once risk in the Goods passes,
you will be solely responsible for them. It is your responsibility to
confirm that the Goods delivered are complete, undamaged or are
otherwise supplied in accordance with the Order before you accept
delivery of the Goods.
(i)!If you are collecting your Goods from our Store, we will contact
you"
when your Order arrives using the contact details you provided
when placing your Order. All Goods must be signed for either by
yourself or your authorised representative. If for any reason you or
your authorised representative are unable to collect the Order on
the nominated collection date, you must contact us to arrange
another collection time."
If you do not collect the Goods on the agreed collection date and
you have not arranged a new collection date within 14 days of being
notified by us that your Order has arrived in the Store, we may at
our absolute discretion, either charge a daily storage fee or we will
be entitled to assume that you have cancelled your Order and we
may resell the Goods to another customer. In respect of any Goods
which remain uncollected in accordance with this clause and which
we do not normally stock or are Goods which are custom made
goods, you acknowledge and accept that you forfeit any payment
made towards the Price.
7. Returns
Refund, Hold and Cancellation Policy
(a)!We do not offer change of mind returns or refunds to courses,
service subscriptions or ebooks. Failure to complete onboarding or
check ins does not entitle you to a refund. Any plans requiring
adjustments due to a mistake by us will be
rectified within 2 business days, this does not entitle you to a full
refund.!
(b)!It is an 8 week minimum subscription when you join our
coaching services. You cannot cancel before the 8 weeks. It is also
a 2 week notice to cancel your subscription, please email
mwmxcoachingapp@gmail.com.au to do so. There is no cooling off
period, once you join you must commit to the 8 weeks.!
(c)!At your request with no less than 14 days’ written notice, we
may put your Service Plan on hold for a maximum of a single
continuous 4-week period in any 12-week period where we provide
the Services to you (Hold). During the Hold, we will not provide the
Services to you, and you will not be required to pay us the Service
Plan Fee. You cannot place your Service Plan on hold during your 8
week minimum term.
(d)!Within your first 8 week minimum commitment, you may only
upgrade your service plan. You may upgrade, downgrade or cancel
your Weekly Service Plan by providing us with at least 14 days’
written notice to mwmxcoachingapp@gmail.com.au after your 8
week minimum. Where there is a difference in the Service Plan Fee
as a result of this change, you must pay to us the difference or we
will credit the difference towards any future Service Plan Fees
payable by you to us, as applicable. Please note if you are still
within your minimum 8 week commitment term a downgrade will not
be guaranteed and instead discretionary on the MWMX team. A
change of service can be exercised without restriction after the
minimum 8 week commitment term. We offer no cooling off
period for service plans.
(e) Refunds for once off plans and services are only available
before creation of said plans and services. Once provided no
refunds or change of mind requests will be given.
(f)!The Service Plan is non-transferable and cannot be resold or
gifted to another party. Under no circumstance can the Account
name of the original Service Plan holder be changed.
Australian Consumer Law
(g)!Nothing in these Terms attempts to modify or exclude the
conditions, warranties and undertakings, and other legal rights,
under the Australian Consumer Law. Our Goods come with
guarantees which cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. Any and
all other warranties or conditions which are not guaranteed by the
Australian Consumer Law are expressly excluded where permitted,
except to the extent such warranties and conditions are fully
expressed in these Terms.
(h)!Where you return the Goods to us to seek an Australian
Consumer Law remedy, you will need to cover any associated costs
(for example delivery costs) of you returning the Goods to us.
(i)!Where your claim is a valid claim under the Australian Consumer
Law, we will refund your return delivery costs and, depending on the
failure, either dispatch new or repaired replacement Goods or
refund you the Price of the relevant Goods. Please contact us for
further information.
8. Manufacturers Warranty
(a)!Some Goods may come with a warranty offered by the
manufacturer"
of those Goods. If a warranty applies, the details of that warranty
will"
be set out on the packaging of the Goods, inside the packaging of
the Goods or on the manufacturers website (Manufacturers
Warranty). If there is a defect in the Goods during the warranty
period offered by the manufacturer, the manufacturer may repair or
replace the Goods or offer a refund or compensation as applicable
to the defect.
(b)!If the Manufacturers Warranty applies, please contact us with
details"
of the defect in the Goods, alongside any pictures and additional
information which we may request (e.g. proof of purchase), and we
will liaise with the manufacturer as to your claim under the
Manufacturers Warranty. The manufacturer may require you to
return the defective Goods directly to them and the costs of the
return may need to be borne by you.
(c)!You agree that the Manufacturers Warranty is offered by the
Manufacturer of the Goods, we do not provide any warranty against
defects in the Goods, and, to the maximum extent permitted by law,
our obligations to you for any defects in the Goods is limited to the
remedies you have available under the Australian Consumer law.
9. Limitations
(a)!Despite anything to the contrary, to the maximum extent
permitted by law:
(1)!our maximum aggregate liability arising from or in connection
with the Terms (including the Goods and/or the subject matter of the
Terms) will be limited to, and must not exceed the portion of the
Price paid by you to us for the Goods or Services the subject of the
relevant claim; and
(2)!we will not be liable to you for any loss of profit (including
anticipated profit), loss of benefit (including anticipated benefit), loss
of revenue, loss of business, loss of goodwill, loss of opportunity,
loss of savings (including anticipated savings), loss of reputation
and/or loss of use, whether under statute, contract, equity, tort
(including negligence), indemnity or otherwise.
(b)!Despite anything to the contrary, to the maximum extent
permitted by law, we will have no liability, and you release and
discharge us from all liability, arising from or in connection with any:
(1)!loss of, or damage to, the Goods, or any injury or loss to any
person;
(2)!failure or delay in providing the Goods; or
(3)!breach of the Terms or any law, where caused or contributed to
by any:
(4)!event or circumstance beyond our reasonable control; or
(5)!act or omission of you or your related parties, and, in any event,
any defect, error, omission or lack of functionality or suitability (or
the absence of, or reduction in, any anticipated result, outcome or
benefit) with respect to the Goods or Services.
10. Collection Notice
(a)!We collect personal information about you in order to manage
your Account, to contact and communicate with you, to respond to
your enquiries, to process and dispatch your Orders and for other
purposes you give us permission for.
(b)!We may disclose that information to third party service providers
who help us supply and deliver the Goods or Services to you
(including"
our delivery companies, inventory management software,
information technology service providers, data storage, web-hosting
and server providers, professional advisors, payment systems
operators and our business partners) or as required by law. If you
do not provide this information, we may not be able to provide our
Goods or Services to you. In certain circumstances, we may
disclose your personal information to third parties located, or who
store data, outside Australia.
(c)!By providing personal information to us, you acknowledge we
will collect, hold, use and disclose your personal information in
accordance with these Terms.
11. General
(a)!Disputes: Neither party may commence court proceedings
relating to any dispute arising from, or in connection with, these
Terms without first meeting with a senior representative of the other
party to seek (in good faith) to resolve that dispute (unless that
party is seeking urgent interlocutory relief or the dispute relates to
compliance with this clause).
(b)!Notices: Any notice given under these Terms must be in writing
addressed to us at the details set out below or to you at the details
provided when"
you submitted your Order or in your Account. Any notice may be
sent by standard post or email, and will be deemed to have been
served on the expiry of 48 hours in the case of post, or at the time
of transmission in the case of transmission by email.
(c)!Waiver: Any failure or delay by a party in exercising a power or
right (either wholly or partly) in relation to these Terms does not
operate as a waiver or prevent a party from exercising that power or
right or any other power or right. A waiver must be in writing.
(d)!Relationship of parties: These Terms are not intended to create
a partnership, joint venture or agency relationship between the
parties.
(e)!Photographs: If you provide us with photographs of the Goods
including via email or by tagging us on social media, you consent to
us publishing such photographs and details (including but not
limited to your name, location and date) for our marketing purposes
including on the Site and social media.
(f)!Feedback and complaints: We are always looking to improve our
services. If you have any feedback or a complaint, please notify us
on our contact details below and we will take reasonable steps to
address any concerns you have.
(g)!Severance: If a provision of these Terms is held to be void,
invalid, illegal or unenforceable, that provision is to be read down as
narrowly as necessary to allow it to be valid or enforceable, failing
which, that provision (or that part of that provision) will be severed
from these Terms without affecting the validity or enforceability of
the remainder of that provision or the other provisions.
(h)!Assignment: You must not assign any rights or obligations under
these Terms, whether in whole or in part, without our prior written
consent.
(i)!Entire agreement: The Terms contain the entire understanding
and agreement between you and us in respect of their subject
matter.
(j)!Amendment: We may, at any time and at our discretion, vary
these Terms by publishing varied terms on the Site. Prior to placing
an order, we recommend you carefully read the terms that are in
effect at that time to ensure you understand and agree to them. For
any Order that has been accepted by us, the terms and conditions
that apply will be the ones that were in effect (and which you agreed
to) when you placed your Order.
(k)!Governing law: These Terms are governed by the laws of
Queensland. Each Party irrevocably and unconditionally submits to
the exclusive jurisdiction of the courts operating in Queensland and
any courts entitled to hear appeals from those courts and waives
any right to object to proceedings being brought in those courts.
For any questions and notices, please contact us at:!MWMX
Motocross coaching app"
Email:!mwmxcoachingapp@gmail.com.au"
Last update:1/7/2024